Our dispatcher confirms your address, asks what type of lock is on the door, and gives you upfront pricing before anyone is sent. No surprises when the technician arrives.
Our mobile locksmith teams are spread across the Memphis metro. Response times vary based on your location and current call volume, but we prioritize lockouts because we know you are standing outside waiting.
Our technicians are trained in non-destructive entry techniques. The specific method depends on the type of lock on your door. For standard pin tumbler deadbolts and knob locks, we use professional lock-picking tools. For some lock types, we may use a bypass technique that avoids the cylinder entirely. The goal is always the same: get you inside without damaging the lock, the door, or the frame.
A kick strong enough to open a deadbolted door will splinter the door frame, damage the strike plate area, and potentially crack the door itself. A new door and frame repair costs hundreds of dollars. A locksmith visit costs a fraction of that.
This trick works on spring latches that are not deadbolted, but it damages the card, can scratch the door finish, and does not work at all on deadbolts. If your front door has a deadbolt engaged, a credit card will not help.
Window replacement is expensive. Emergency glass repair on a weekend or at night is even more expensive. And now you have an unsecured opening in your home until the window is fixed.
Without proper training and tools, you are more likely to damage the lock cylinder than open it. A damaged cylinder means you will need a lock replacement on top of the lockout fee.
Some front door locks, especially knob locks with a push-button or twist lock on the interior side, lock automatically when the door closes. You step outside for a second without thinking about it, and the door locks behind you. This is the most common lockout scenario we see.
Your keys fell out of your pocket, you left them at work, or your bag was stolen. Now you are home with no way in. In this case, we recommend getting you inside first and then rekeying the locks as a follow-up, especially if the keys were stolen. Anyone who finds or took those keys knows where they fit if your ID and address were with them.
The key snapped off inside the cylinder. The broken piece is jammed in there, and your spare key cannot go in either. We extract the broken piece without damaging the cylinder and can cut a new key or repair the lock if the break caused internal damage.
The deadbolt will not retract, the knob mechanism seized up, or the lock simply stopped responding to the key. This is a lockout caused by the hardware failing rather than the key being absent. We get you in and then address the lock issue, either by repairing the mechanism or replacing it.
This one is stressful. A toddler pushed the door closed and the lock engaged, or a child accidentally locked the deadbolt from inside and does not know how to undo it. We handle these calls as a priority.
Get a spare key made. If you do not already have a spare, now is the time. Keep one with a trusted neighbor, a family member, or in a secure lockbox mounted somewhere discreet on your property. We can cut a spare for you during the same visit.
Rekey your locks if keys were lost or stolen.If the lockout happened because your keys are gone and you do not know where they are, rekeying makes the old keys useless. This is a critical step if your keys were in a lost wallet or stolen bag that also contained your address.
Fix the lock if it caused the lockout. If the lockout was caused by a mechanical failure, do not leave the lock in that condition. A lock that malfunctioned once will malfunction again. We can repair or replace it before we leave.
Consider upgrading to a keyless lock. If you find yourself getting locked out more than once, a keypad deadbolt or a smart lock eliminates the problem entirely. You enter a code instead of using a key, so there is nothing to lose or forget. We install keyless entry systems and can discuss options during the visit.