You find yourself applying more pressure than usual to get the key to rotate. This often means the internal wafers or pins inside the ignition cylinder are wearing down.
You can insert the key but cannot pull it out, or the key goes in but will not turn at all. This can happen when a worn key no longer lines up properly with the cylinder, or when the cylinder itself has an internal failure.
The ignition cylinder rotates, but nothing happens electrically. This can point to a problem with the ignition switch, which sits behind the cylinder and handles the electrical connection that tells your car to start.
Many vehicles lock the steering column when the car is off. If the wheel is turned at an angle when the car is parked, it can put pressure on the ignition cylinder and prevent the key from turning. Sometimes jiggling the steering wheel solves it. If it does not, the cylinder may be failing.
A worn or damaged key can snap when you try to turn it. If part of the key is trapped inside the cylinder, do not try to dig it out with pliers or a screwdriver. Call us and we will extract the broken piece safely and cut a replacement key on the spot.
Over years of daily use, the ridges and grooves on your key gradually smooth out. A worn key does not engage the internal pins correctly, which makes the cylinder harder to turn and increases the risk of the key snapping. Getting a fresh duplicate made before the key is too far gone can prevent ignition problems down the road.
The cylinder itself contains small pins or wafers that align with the grooves on your key. After thousands of turns, those internal components wear down too. When the wear reaches a certain point, the cylinder stops responding reliably to the key.
Vehicles with transponder chip keys require a valid electronic signal from the key before the ignition system will engage. If the chip is damaged, the battery in a smart key is dead, or the key fob is malfunctioning, the car may think an unauthorized key is being used and refuse to start.
The ignition switch is the electrical component behind the cylinder. It translates the physical turning of the key into an electrical signal that starts the car. When the switch fails, the cylinder may turn fine but nothing happens electrically. The National Highway Traffic Safety Administration (NHTSA) has issued recalls on multiple vehicle models over the years due to faulty ignition switches, so this is not an uncommon problem.
Dirt, lint, and small debris can work their way into the keyhole over time and interfere with the cylinder's internal mechanism.
We safely remove broken key pieces from the cylinder without damaging the lock.
We rebuild or repair worn cylinders so the key engages and turns smoothly again.
If the electrical switch behind the cylinder is the issue, we diagnose and fix the connection.
We reconfigure the cylinder to work with a new key, which is useful if your key is too worn to copy or if you want to eliminate old keys from working.
When the cylinder is beyond repair, we install a new one and program your key to match.
Not sure what the problem is? We diagnose the issue on-site and explain your options before we start any work.